可ナル舎

 

Shopping Guide

Please be sure to read.
■ Please feel free to contact us by email, telephone, and fax if you have any question.>>Contact us

 

 


【 Flow of Shopping 】
Please read here

 

◆ Flow of Shopping on website. ( Delivery only for Japan )
◆ Order by e-mail, telephone, and fax >> Contact us

 

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【 About our Items 】

 

◆ Condition
There may be possibilities that items have some stains, scratches, and chips which are invisible on pictures, although we check rigidly and mention about conspicuous damages in captions. Please feel free to contact us by email, telephone, and fax if you are concerned about anything other than we mention in the caption. Please enjoy shopping with us, understanding characteristics of antiques.
◆ Size
Size of furniture: Stated size does not include metal works attached on the front or sides of furniture basically, feel free to ask us detailed size.
Other size: There is a case that size error might happen because of warp or uneven surface of antique items.
◆ Stock
There is a case that some products are sold even though they are not stated “SOLD” or “HOLD” online, since we sell items in both of shop and online shop.

 

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【 Delivery fee 】
Please check delivery fee from the lower link which are based on delivery-segment-number, showing items detail screen.

◆  About delivery fee and cash-on-delivery payment(Japanese)

Some items have 2 numbers shown on the screen. You can choose Takkyubin, handling in the entrance or Kazai Takkyubin by Kuronekoyamato, setting up items wherever you want in your house on the payment screen.

There is a case that the delivery fee could be lower by packing together when customer purchase many items. We contact customer by order confirmation email when there is any change of price shown in the payment screen. Please contact us if you deliver items to Okinawa, or islands, delivery fee could be different from the fee shown on the list.

 

 

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【 Payment Method 】
◆ Bank transfer

 

Name AKARIYA KANARUSHA
Bank transfer

【 Sumitomo Mitsui Bank  】
Shinjuku Nishiguchi Branch
Ordinary account:  No. 8 8 7 6 6 6 4
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◆ Credit cards

 

Credit cards VISA / Master / JCB / AMEX / Diners

 

◆ Cash on delivery 
(cash on delivery can not be used on some products.)

 

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【 Cancell and Return 】

◆Defective item

We deal quickly with defective items which are our fault by refund, exchange, and repair.
There may be possibilities that items have some stains, scratches, and chips which are invisible on pictures, although we check rigidly and mention about conspicuous damages in captions.
Please feel free to contact us by email or telephone if you are concerned about anything other than we mention in the caption.
We regard items which are clearly different from caption and have damage and problems to use as defective after customers understand the mentioned above.
Please send items back as cash on delivery after contacting us first to request cancellation of the order by email or telephone in 7 days after arrival.
There are cases that we can not accept request of return after 3 days since arrival when products broken during delivery.
◆Return Due

Within 7days from arrival date. We can not accept returns and exchanges on any items over 7days.

◆Return Delivery Fee

In the event that a return is requested by the customer in the reason of such as “different from I thought”, “sizes do not match”, please pay return delivery fee. We pay return delivery fee in the case of broken or wrong products.
Please send items back as cash on delivery after contacting us first to request cancellation of the order by email or telephone in 7 days after arrival.

 

 

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【 Handling of Personal Information in Administrative Organs / Exemption Clause 】

 

≪ Handling of Personal Information in Administrative Organs ≫
Please read here.(Japanese)
≪ Exemption Clause ≫
Our online shop is accessible from many countries all over the world, however we regard that we and customer are on agreement to obey the Japanese laws for using our website. We do not state or mention on our website at all if our contents are appropriate or not in customers internet access situations. We regard that customer access to our website by customer’s free will, customer has responsibilities for using our webite.
≪ Copyright ≫
Unauthorized copying and replication of the contents of this site, text and images are strictly prohibited. All Rights Reserved.

 

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